this post was submitted on 04 Jul 2023
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AssholeDesign
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This is a community for designs specifically crafted to make the experience worse for the user. This can be due to greed, apathy, laziness or just downright scumbaggery.
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I don't understand why there is so much defense for this in the comments. Amazon is a huge company with professional design teams, if part of their checkout process is even a little misleading in favor of an upsell it is definitely intentional.
Yes. That's Amazon using dark patterns. This demonstrates that enshittification is not confined to social media.
Ooop, it may have happened even before Twitter, Reddit etc.
From Corey Doctorow: Ultimately, it doesn't matter if Amazon's enshittification is because [Jeff] Bezos was a cynic or because he sold out. Once Amazon could make more money by screwing its customers, that screw-job became a fait accompli.
The FTC agrees with you.
https://www.ftc.gov/news-events/news/press-releases/2023/06/ftc-takes-action-against-amazon-enrolling-consumers-amazon-prime-without-consent-sabotaging-their
Saying it’s a weak example of asshole design does not equate to defending Amazon.
It’s possible for Amazon to be extremely predatory and shitty, as well as this not being a very good example of how shitty they are, at the same time.
Possible yes, but does that really seem like reality to you in this situation? It doesn't to me.
I really don’t get it. They’re offering an upsell. At worst it’s minorly annoying.
I would assume they need to list the price of the upsell on that same page. I'm just speculating though; I'm not familiar with the relevant laws and haven't read the suit either.