The thing that kills me about this sort of thing is the complete lack of accountability. Working class people at assembly plants, dealers, suppliers will all feel the sting from the drop in sales. There’s some dipshit MBA at GM who made and pushed this decision. Any rational person could see that GM is not is a position to push their own infotainment system. Car play and android auto are beloved. Not having one or both is a deal breaker for new car purchasers. We will never know who this person is. Making such an outrageously bad business decision should result thing this person being blackballed from any kind of business role. But that will never happen.
this post was submitted on 21 Dec 2023
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These sorts of decisions can become more understandable when we incorporate the idea that corporate politics and management structure play a huge role in decision making. If the director of the division charged with building the software is close with the CTO or c-suite, they’re going to give that person the job and just make the numbers fit by adjusting the projections.
This is what’s referred to as the “agency problem” - that the people designated to act as the agents of others (whether you consider the others to be shareholders or employees) instead make the decisions based on the benefit to themselves, that’s a conflict of interest based on level of selection.
And in three years when it turns into a disaster, the director will have moved on to a new role or new company.
Becoming employee-owned can help with this. Union pressure can also help. Nothing stopping the unions from enrolling their members in a stock purchase plan to give them more votes/power/sway.
They’re pushing a Google developed infotainment system. Android automotive.
so is everyone else
Eh not everyone. Ford Sync is developed with Blackberry currently, but Sync 5 will be with Google. FCA UConnect is all in house. Toyota uses a Linux base with Flutter on top. Tesla is in house. Rivian uses Android.
Tesla is also a Linux base.
No true in the least bit. I've worked in automotive for more than a decade, the vast majority of that time in automotive. GM is getting rid of Cp the same reason Apple got rid of Flash, they spend more time investigating issues causd by software that they can't do anything about and AA/Cp issues are a removed. The project I am on currently has more that double issues with Projection Services than written all other components combined. Nearly half of all vehicle buy backs in North America are because of infotainment issues and like 80% of those are projection issues that are actually caused by the user's phone. Thankfully I don't deal with end users anymore, but have you ever tried to tell am apple fan boy that his iPhone is the cause of the problem...
Fair but that’s just the cost of business. People won’t buy cars without CP/AA unless they’re a cool EV, which GM vehicles aren’t considered.
Na I won't buy a car without Android Auto even if it's a cool ev. GM can diaf though
Galaxy brain solution to problem of car buybacks: make your cars so undesirable that none are sold to be bought back.
It doesn't matter if the iPhone is causing the problem. The issue is in the way GM's software interacts with it. If it's shit software, the working edge cases are a lot smaller, and more people have problems with it. An iPhone isn't exactly some kind of niche device.
I won’t touch this with a 10 foot pole. Stupid.
If they really wanted to make a play at beating CarPlay and Android Auto, they should make a superior product, but include both of the alternatives in the car. As a customer, I would still consider buying the car if it included CarPlay. I won’t even consider it with this, which means I won’t even be in a position to try GM’s alternative. It’s too big of a risk to spend $30-40k on a new car and hope their custom infotainment isn’t trash and works nicely with all the data and apps I have in my smartphone.
That's just unfair. You're completely discounting this list of excellent, well supported software products created by legacy car companies:
...
The pay-to-play heated seats always work, though!
/s
It boggles the mind that the built in software in cars always runs (and often looks) like an early 2000s budget DVD player.
Why wouldn't you touch it? You WANT this. TRUST US!
-GM, probably
I can’t say I was inclined to buy a GM before but now I’m absolutely not going to buy one. The problems described in these reviews are safety issues.
I honestly would have considered the Blazer EV were it not for this.
I can honestly say that the phrase "my radio was stuck in a boot loop" is something I ever thought I'd need to say, but here we are.
Side note, you know what would be just absolutely perfect? Just Bluetooth. I don't need to watch Disney+ while I drive. I don't need up-to-the-minute notifications of the hottest celebrity news. I don't need sports updates. I don't need to know what my stocks are doing right now.
I just want to play music.
Maps are nice too. But other than that yeah, you're right
Eh, it's nice to be able to reliably control my music from the screen with Android Auto.
I can change songs from my steering wheel and I own a 2008 Volkswagen Gol which is the third world country version of the golf 2 more or less
You can keep your shitty touch screen I'd rather just have the physical buttons and Bluetooth
Ive never had any issues with it (other than the microphone not working anymore but the stereo itself is a refurb)
Sure you can change songs, but with Android Auto I can have it play a different album or playlist with voice commands. I can fast forward through ads in a podcast either by tapping the skip button or talking to it.
Honestly the bigger thing for me is the superior GPS without a separate unit though.
Honestly I just got a phone holder and use my phone independently of the car for all that. And voice commands never quite worked right in my experoence, but Spanish is the regional language where I live so maybe that has something to do with it.
I do see the appeal of having the screen integrated (when it's actually integrated and not just a tablet hanging off the dash like someone Jerry rigged it there) but I feel rather heavily that at no point you should use a tactile interface in a car and that all and any functions that you can use in your car while moving should have physical buttons so you can use them without thinking
I struggle to imagine spending twenty minutes on the side of the road troubleshooting my car's touchscreen, rather than just driving and dealing with it later. Maybe a quick reset, sure, but not more than that.
Who could have imagined that this might happen?
I mean, yeah there’ve been dozens of articles from unbiased analysts suggesting that GM was not in a position to take on this task, especially since Apple CarPlay and Google Android Play have already accomplished what’s necessary and are available to nearly 100% of GM’s customers, but a company the size and scope of GM couldn’t possibly be expected to listen to any of this analysis over these many months.
Who could have imagined that this might happen?
Look I don't know about you but when I hear "quality software development" the first company that comes to mind is GM so
GM products are complete garbage. Avoid at all cost.
Almost all first party OS's from Car manufacturers are complete garbage, idk why anyone has any faith that a car manufacturer (And ancient "old guard" types at that) is going to have good code and good UI/UX
I mean, they’re using Android automotive. It’s not truly a first party OS.
They have a deal with Google for it.
GM: I removed Android Auto and replaced it with Android Automotive
Wow one more reason not to buy GM not that I was planning on it to begin with.
Whaaaaat?! No way! I don't believe it!
(.../s for those that need it)
I expect nothing less. And even if they do make the software stable and usable it will be quickly ruined by micro transactions and subscriptions for basic functionality.
Trash software from a trash company.