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I bought JBL earbuds and didn't register my product on their website as most companies don't require it so I basically ignored that. After 7-8 months of usage one bud was discharging quicker than the other one so I tried to claim warranty but they refused, they said that my product isn't registered in their system. They told me to register the product first then apply for a warranty claim.
Ahh I see, that is unfortunate, hope you got it resolved ๐ป
Yeah, after registering the product I claimed the warranty.