techsupport

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The Lemmy community will help you with your tech problems and questions about anything here. Do not be shy, we will try to help you.

If something works or if you find a solution to your problem let us know it will be greatly apreciated.

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1
2
 
 

This is an external ssd, so I'm not super worried about things going wrong.

3
 
 

Well shooting my shot here since no else had this problem online and tech support still hasn't replied to my request in 4 days now. Anyways I was trying to update my system, an ancel fx2000, continued to "check for new version" and boom a power failure because of a downed power line somewhere. I go to boot it and originally got a message relating to "DOWNLOAD.BIN" or something similar. I was and still able to access the contents of the SD card via my laptop's SD card reader and deleted, not before copying over to my desktop, both Download.bin and ex_download.bin to see if that fixes. It got rid of the original message but now displays "Failed to verify EX_DOWNLOAD.BIN." Anyone have a solution on what to remove from the contents of the SD card or even a way to just get a fresh copy of it's contents in case I need to reformat it? I'm grasping at straws here and appreciate any help.

TLDR: Struggling with an Ancel FX2000 after a power failure during an update. I deleted (still have a copy) "Download.bin" and "ex_download.bin," which resolved one error but caused a new one: "Failed to verify EX_DOWNLOAD.BIN." I need help fixing the SD card or obtaining a fresh copy of its contents since I haven't received a tech support response.

4
 
 

I have this Gigabyte B450M D3SH motherboard running my now ancient AMD Ryzen 2200G with 16 GB RAM. If my memory serves right, it was working as expected with the original BIOS. Since I always like shiny things (software side when free) I went to update the BIOS sometimes a few months ago. Initially I attributed the random changes of boot order to CMOS battery outage and kept postponing the battery change. Recently I finally managed to change the battery but still the problem persists.

I multiboot between various Linux installations and Windows installs. So I use rEFInd as my boot manager. Whenever I set it as boot manager it works for the next reboots until the computer is shutdown. On reboot it takes the Windows bootloader from my second hard drive and boots into it straight away. I thought it might be something to do with secure boot, but even when I have set Fedora as the default boot, it still goes to Windows.

Now the only way I have of booting any other OS is by getting into BIOS.

Is there any fix for this?

I came across this post while searching for a solution and it does not give me much hope - https://www.reddit.com/r/gigabyte/comments/zagupr/my_boot_priority_order_keeps_resetting_itself/jkqpa2p/

What if I flash an older BIOS on this motherboard?

5
 
 

Hello everyone. I have a system with Ryzen 9 7950x, 32GB 6400 mhz DDR5 ram, 1 TB primary SSD where Windows 11 and Linux installed and Gainward RTX 4080 graphics card and Asus Prime X670-P Wifi mobo. I also have 1 TB SSD and 2 TB HDD's mounted. 2-3 months ago, I started to get crashes on my both OS'es. And in time, they got frequent. I bought a brand new SSD for OS installation, after a while it started again. I cannot get any error message on Windows, since BSOD screen just stays for 2-3 seconds and system restarts. After restart, I sometimes get "no Bootable device found" error on boot stage. When the crash happens on Linux, dmesg outputs show something like whole SSD disconnected. It shows I/O messages for root partition as well. I changed primary SSD 1 month ago, errors still persist. Sent mobo to the service, no issues were found. BIOS also updated and reset. When I run PC on live Linux media, I get no issues however. What can I do else? What can cause this issue? Thanks in advance.

6
 
 

When you send a message to someone who has blocked you on iPhone, you get a green bubble. Same as you get when you text an Android user successfully.

I didn't think that was so hard to understand.

7
 
 

It's always eaten at me when I see someone taking a photo of a parking lot sign or some trivial piece of information, saving megabytes of data for a couple of bytes worth of data. However, I find myself guilty of doing this sort of nonsense sometimes as well now. I don't want these photos getting synced to my photo cloud, and I'd prefer it if they were much smaller, lower res photos anyway. Is there a decent app I can open that I can quickly take default low res photos with and keep them separately stored locally without integrating to my photo gallery? Preferably FOSS of course.

8
 
 

Hey All,

I have been using kitty+picom for roughly a year without any issues that weren't self inflicted. This week that may (or may not have changed). When I launched kitty on monday all of my transparency was broken and adjusting the configs did not seem to fix it.

Here is my kitty config (it is just included in the default config):

# Backgrounds & Foregrounds
foreground           #2DE2E6
background           #0D0221
selection_foreground #023788
selection_background #EB095C
url_color            #2SE2E6
background_opacity   0.5
# 
# ############
# Color Table#
# ############
# Bright Colors are above
# Dark Colors are below
#
# White
color0  #E4F2F8
color8  #C1D7E7

# Black
color1  #FF6C11
color9  #FF6000

# Red
color2  #EB095C
color10 #890A51

# Green
color3  #7AF9B8
color11 #52B89C

# Yellow
color4  #FEFE60
color12 #F9C80E

# Blue
color5  #1A8FFF
color13 #023788

# Magenta
color6  #FF00FF
color14 #F706CF

# Cyan
color7  #2DE2E6
color15 #0A8585

Once more, in kitty, this is just included to add my changes.

Here is my picom config:

#################################
#   Transparency / Opacity      #
#################################
 
opacity-rule = [
  "100:class_g    = 'dmenu'",
  "100:class_g     = 'Polybar'",
  "100:class_g    = 'firefox'",
  "100:class_g    = 'thunderbird'",
  "100:class_g    = 'i3lock'",
];

#####################
#  Rounded Borders  #
#####################
corner-radius = 5.0;
round-borders = 1;
rounded-corners-exclude = [
  "class_g = 'Polybar'",
  "class_g = 'rofi'",
  "class_g = 'dmenu'",
];

Here is my loginctl:

Since: Thu 2024-10-24 08:58:01 MST; 1h 10min ago
  State: active
 Leader: 559 (lightdm)
   Seat: seat0; vc7
    TTY: tty7
 Remote: no
Service: lightdm
   Type: x11
  Class: user
Desktop: i3
   Idle: no
   Unit: session-2.scope
         ├─ 559 lightdm --session-child 15 22
         ├─ 604 i3 -a --restart /run/user/1000/i3/restart-state.604
         ├─ 662 /usr/bin/bash
         ├─ 666 kitty
         ├─ 680 /usr/bin/bash
         ├─ 683 kitty
         ├─ 700 /usr/bin/bash
         ├─ 704 kitty
         ├─ 740 /usr/bin/bash
         ├─ 744 /usr/lib/firefox/firefox
         ├─ 818 /usr/lib/firefox/firefox -contentproc -parentBuildID 20241014102019 -prefsLen 35353 -p>
         ├─ 839 /usr/lib/firefox/firefox -contentproc -isForBrowser -prefsLen 35353 -prefMapSize 25665>
         ├─ 865 /usr/lib/firefox/firefox -contentproc -isForBrowser -prefsLen 35456 -prefMapSize 25665>
         ├─ 971 /usr/lib/firefox/firefox -contentproc -parentBuildID 20241014102019 -sandboxingKind 0 >
         ├─ 982 /usr/lib/firefox/firefox -contentproc -isForBrowser -prefsLen 36584 -prefMapSize 25665>
         ├─1064 /usr/bin/bash
         ├─1074 /usr/lib/thunderbird/thunderbird
         ├─1172 /usr/lib/thunderbird/thunderbird -contentproc -childID 1 -isForBrowser -prefsLen 12700>
         ├─1249 /usr/lib/thunderbird/thunderbird -contentproc -childID 2 -isForBrowser -prefsLen 10942>
         ├─1687 /usr/lib/firefox/firefox -contentproc -parentBuildID 20241014102019 -prefsLen 41611 -p>
         ├─2496 /usr/lib/firefox/firefox -contentproc -isForBrowser -prefsLen 36732 -prefMapSize 25665>
         ├─2624 polybar workBar
         ├─2625 tee -a /tmp/polybar1.log
         ├─2626 polybar timeBar
         ├─2627 tee -a /tmp/polybar2.log
         ├─2628 polybar statBar
         ├─2629 tee -a /tmp/polybar3.log
         ├─3129 /usr/lib/firefox/firefox -contentproc -isForBrowser -prefsLen 36732 -prefMapSize 25665>
         ├─5329 /usr/lib/firefox/firefox -contentproc -isForBrowser -prefsLen 36838 -prefMapSize 25665>
         ├─5381 /usr/lib/firefox/firefox -contentproc -isForBrowser -prefsLen 36838 -prefMapSize 25665>
         ├─5407 /usr/lib/firefox/firefox -contentproc -isForBrowser -prefsLen 36838 -prefMapSize 25665>
         ├─5454 /usr/lib/firefox/firefox -contentproc -isForBrowser -prefsLen 36838 -prefMapSize 25665>
         ├─5516 /usr/lib/firefox/firefox -contentproc -isForBrowser -prefsLen 36838 -prefMapSize 25665>
         └─5562 /usr/lib/firefox/firefox -contentproc -isForBrowser -prefsLen 36838 -prefMapSize 25665>

And the output from kitty cat:

[0.282] Failed to enable transparency. This happens when your desktop environment does not support compositing.
[0.301] [glfw error 65544]: process_desktop_settings: failed with error: [org.freedesktop.DBus.Error.ServiceUnknown] The name is not activatable
[0.301] [glfw error 65544]: Notify: Failed to get server capabilities error: [org.freedesktop.DBus.Error.ServiceUnknown] The name is not activatable

My dbus may be broken. Though I do not know how to confirm if that is the case. Any help would be appreciated, I have been casually using this for about a year but my knowledge is mid at best. Thank you beforehand, and if this isn't enough info I can get more.

9
 
 

A bit of basic information beforehand that should be relevant:

  • OS: Fedora 40 (x86_64)
  • Desktop: KDE Plasma 6.1.3 (5.27.x -> current) (Wayland)
  • Motherboard: ASUS PRIME X470-PRO
  • Primary keyboard: Keychron S1 (tested on stock firmware, Windows layers)

The issue in some more detail: alt-tabbing windows in KDE sometimes leaves behind an alt keypress in the window that was alt-tabbed from that won't go away until alt is registered as pressed again by the window.

This has certainly been an interesting issue that has been a problem for at least a year at this point. I've finally gone in to do basic troubleshooting regarding the issue. I have pretty much ruled out hardware at this point. Originally, I had my primary keyboard plugged into my monitor's USB hub. In testing, I tried another keyboard, migrated the connect to my motherboard rather the monitor's USB hub, and the alternate keyboard plugged into the motherboard. All tests eventually result in the same issue happening over time.

One thing I see as a potential pattern but cannot fully confirm is that it appears these remnants of alt keypresses only show up in XWayland windows, and not native Wayland applications. Applications I have seen it occur in include Minecraft Java Edition, various Proton games, Electron applications that don't enable native Wayland support (e.g. Discord), Steam. This issue also occurs less if I allow XWayland apps to always see modifier keypresses. Though I assume this is more from the tendency to alt-tab back into affected windows, registering another alt keypress.

At this point, I am pretty confident this is software-related, but I cannot find any existing bug reports within the past three years (especially noting any relevant to KDE) that describe this problem. I am unsure of how one would go to debug this category of issue or even find the root cause component that is causing the issue. I am curious if anyone here has also had this irritating quirk occur and/or if you know any workarounds/fixes for this given problem.

10
 
 

As well as all my important stuff in /home, can I transfer over the operating system as well as everything in the root partition? What about the Windows Partition? Thanks in advance.

11
 
 

We are a group of hobbyists managing a mailing list. Mailchimp insists on SMS authentication to login now which has scuppered our plans to spread the workload.

Are there any free / cheap services that would receive a text messages and forward it by email to several people? If not, is there an alternative way to deal with this situation? We’re not necessarily attached to mail chimp but delivery is important.

12
6
submitted 3 weeks ago* (last edited 3 weeks ago) by Tender@lemmy.dbzer0.com to c/techsupport@lemmy.world
 
 

hi guys!! so i was noticing that my os is full with microsoft garbage that consumes my ram and network speed for nothing!! like shitty edge!! and looked for a solution and i found debloating. but i need to make a backup first in case something goes wrong . local disk is : 237gb - used 133gb = 103gb free i have a 64gb usb i want to make a high compressed backup for everything including my windows 11 is it possible with that 64gb usb? and what software to use pls? pls don't tell using a cloud !! 😓i have a slow internet cuz i live in a rural area. thanks in advance to anyone!

13
 
 

Solution(!) Known issue for some Western digital drives.

https://support-en.sandisk.com/app/answers/detailweb/a_id/51469

Download the dashboard and update the firmware.

Original:

Hello all, Any advice on this would be appreciated.

My brother's build gets the BSOD "Critical Process Died" at random times.

Fresh OS Install I have installed all drivers from MSI B650 -S except for integrated graphics as I have disabled them.

I have stress tested the CPU and GPU and all was good. I run a short ram test and all was good. chkdsk found errors and fixed them. (faulty drive?)

SFC always reports corrupted files even after clean install. (Downloaded new ISO, checked hash)

DISM reports Error: 0x800f081f

I removed the expo profile but the issue persists. Could this be a detached connector? (I do not have physical access to the device.)

Components:

AMD Ryzen 5 7600X

Western Digital SN770

G.Skill Trident Z5 Neo 32GB DDR5

MSI Pro B650-S WIFI Be Quiet Pure Power 12 M 850W

4070 Super Gigabyte

14
 
 

Can somebody tell me how to set it up for my new instance? I couldn't find any resources that explain in detail.

15
 
 

I have a full sized HDD in a USB 3 dock, and my power settings inactive timer is set to 300 minutes. This doesn't appear to be applying to the docked HDD, as it spins down in about 5 minutes or less. It takes forever to spin back up when I access it, so how can I change this?

16
 
 

I have an LED light that came with no power supply, only a USB-A connection for power. I had it connected to a wall wart, then this morning i noticed it was noticably dimmer than usual. So i plugged it into my Anker charger and it was bright again.

So i am looking for another wall wart, but is one that is a charger fine? Or do I need to seek out one for power?

Edit fixed the title

17
 
 

I'd like to have each page a 1/4 the size of a regular piece of paper, in a booklet style, printing on the front and back, and have 4 pages per page one side of piece of paper.

That way I can cut the page in half and minimize the amount of paper I use while making a quarter page size booklet I can keep in my pocket.

18
 
 

I got a really weird problem.

Two years ago bought a set of 4x DDR4 3200 16gb each, single sided and placed them in a ryzen 5600 desktop computer, which i almost never turned it off. It worked without issue.

This weekend I wanted to dust off the PC, so I took all the components out, replaced the thermal paste and so on.

Turned on the PC again, worked apparently without issues until after a while Linux was pissed about going out of memory. Out of memory? With 64gb of RAM? I checked with dmidecode -t memory and I saw that a channel was reporting completely empty.

Shut down the PC, reinserted the second channel, rebooted, saw 64gb. One hour later, kernel panic. Rebooted in memtest86+, error in memory. What? Removed one module, error. Removed two modules, no error. Switched the modules, no error. What??

Placed the two modules that are passing the test in another computer, error. Put back in the original computer, pass test. AAAAAAAAAAAAAAA

Now I downclocked from 3200 to 2400 and everything seems working fine.

What could be? Have I been cursed?

After a few reinsertions do the slots degrade to a point that can't sustain 3200 anymore?

19
 
 

After replacing the cpu cooler, we turned the system on with just the psu and hdmi plugged in to see if it works, it did and booted into windows but we had to power it down by holding the off button on the front of the PC to move some cables. After rebooting, the nvme drive is missing from the boot options and won't reappear (with csm enabled or disabled)

20
 
 

G'day,

I decided to put Linux Mint on my laptop without dual booting for a while first. I have come to the realisation that I still need Windows but am having a hard time getting an installation happening. I downloaded the official Windows 11 .iso and created a bootable flash drive in Mint. It works but stops when it asks for drivers. Is this a laptop thing or an Acer thing?

21
 
 

I have an SSD that stopped working on my PC 3 weeks ago, and have become confused after various attempts at troubleshooting.

I have two M.2 SSD slots with a drive in each, and when I swapped them around the faulty drive would not show up but my functional drive would still work fine. In both configurations the drive is not visible in windows via Disk Management or the Device Manager. Having just the faulty drive plugged into my PC simply lead to it booting into BIOS, where it was still undetected. I have attempted both SATA configuration settings from the BIOS, neither of which yield results. There is no visible damage to the drive or my M.2 SSD ports.

However, despite all this, the drive still functions when plugged into my friend's computer.

Would it be possible that the drive or my motherboard somehow received a driver update that made them incompatible? All of my drivers are currently considered up-to date by windows (afaik). I'm not sure what to do given that the drive works on another computer but not my own, but I don't want to risk losing my data.

It is a Western Digital SN580 2TB Solid State Drive, model WDS200T3B0E. My motherboard is a B450 Steel Legend, and the BIOS Version/Date is listed as "P3.40, 2020-06-04"

Any help would be appreciated, and thank you for your time

22
 
 

Hello fellow lemmings!

This is cross posted from pcmasterrace.

I am in need of some advice on how to expand my workstation.

I currently have 2 monitors and 2 laptops with 1 docking station that I switch back and forth between (I do have a second Bluetooth mouse that I connect to the laptop that is not currently connected to the docking station, if I need to).

I would like to have 4 monitors by the upcoming tax season. Also, I would like the option to expand to a total of 3 laptops within a couple years.

I have looked into KVM switches and the only one that I can find for 4 monitors and 2 computers is upwards of $800. Is there a KVM switch out there for 4 monitors and 3 computers, or is this just a pipedream?

What other solutions should I consider? When I expand to 3 computers in the upcoming years, would having 2 workstations be cheaper/more efficient?

23
 
 

I'm trying to use Virtual Desktop with a Quest 3 and want to skip Steam VR wherever humanly possible. Problem is, this isn't possible most of the time because I can't install the Oculus app, which is supposedly required to use the xr runtime and avoid going through Steam.

The oculusSetup.exe installer crashers before showing any UI on my system (Win10 Home x64), making installation impossible. This occurred both before and after upgrading my motherboard, Intel CPU, and ram kit. I've gone through a laundry list of advanced troubleshooting over the past month or so, and I won't get into that here.

Instead, I'm really hoping there is a way to run PCVR games/apps through VD with openxr runtimes that DON'T rely on running SteamVR (for performance/latency reasons), WITHOUT needing to install the actual Oculus app on my PC.

24
 
 

Hi there, I was posting on !fullmoviesonyoutube@lemm.ee for a while, and I'd post links to youtube videos, and it'd automatically make thumbnails so that was cool.

But then "something changed" and it no longer made thumbnails, at least when seen on the web interface. But sometimes it does? The following image shows an example. In the first post, it has no thumbnail but in the second case it does:

MY QUESTION: how do make a Lemmy post to a video (especially on youtube) such that the post includes a thumbnail?

  • Either automatically-generated, or custom-made by me.
  • Preferrably via a computer client rather than phone.
25
 
 

I don't know the problem, but my laptop consistently displays the wrong time. Right now it is telling me that the time in UTC is 2315 when it's actually 1815. The only way for me to get the correct time to show on my laptop is to set my time zone to Hawaii (I live in the central).

Anybody know what the hell is going on?

SOLVED!

I was setting up an alternate NTP client as suggested by @comador@lemmy.world in their response, after trying their other suggestions in order, and the command kept rejecting because the Windows Time Service wasn't running.

So I opened services.msc and sure enough windows time services is set to manual and not running. So I said it to automatic and ran it, restarted the computer for good measure.

And voila, the correct UTC time, the correct local time, everything fixed.

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