this post was submitted on 21 Sep 2023
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Anyone can get scammed online, including the generation of Americans that grew up with the internet.

If you’re part of Generation Z — that is, born sometime between the late 1990s and early 2010s — you or one of your friends may have been the target or victim of an online scam. In fact, according to a recent Deloitte survey, members of Gen Z fall for these scams and get hacked far more frequently than their grandparents do.

Compared to older generations, younger generations have reported higher rates of victimization in phishing, identity theft, romance scams, and cyberbullying. The Deloitte survey shows that Gen Z Americans were three times more likely to get caught up in an online scam than boomers were (16 percent and 5 percent, respectively). Compared to boomers, Gen Z was also twice as likely to have a social media account hacked (17 percent and 8 percent). Fourteen percent of Gen Z-ers surveyed said they’d had their location information misused, more than any other generation. The cost of falling for those scams may also be surging for younger people: Social Catfish’s 2023 report on online scams found that online scam victims under 20 years old lost an estimated $8.2 million in 2017. In 2022, they lost $210 million.

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[–] billygoat@catata.fish 26 points 1 year ago* (last edited 1 year ago) (4 children)

Could this be a case of gen z having a larger online presence than boomers? Kind of like how people from Florida are more likely to be attacked by sharks than someone from Kansas?

Edit: I somehow missed this on the first pass.

There are a few theories that seem to come up again and again. First, Gen Z simply uses technology more than any other generation and is therefore more likely to be scammed via that technology

[–] Omgarm@lemmy.world 7 points 1 year ago (2 children)

The amount of older people having an online presence is ever increasing. And I hope the percentages mean "% of the generation members with an online presence".

[–] pqdinfo@lemmy.world 4 points 1 year ago

While that's true, the boomers entering the "oldsphere", to coin a term, are the ones adjacent to Gen X who weren't scared of personal computers when they started to become a thing during the 1980s. They're people who have been using computers in offices for the last 30+ years, and they're very used to how they work. I genuinely think they're less likely to fall for an online scam.

Older boomers, sure, but those are people who were, as a group (individuals are different! I can name plenty of awesome technically skilled boomers of that age group, I'm just making a generalization which for statistical purposes is reasonable) were more suspicious of computers and which contained a large number who managed to reach retirement age without going into jobs that absolutely required computer knowledge.

Those people are not the majority of people crossing the 60-65 age barrier today.

[–] cricket97@lemmy.world 2 points 1 year ago

whats the importance of that distinction when the entirety of gen z is online.

[–] pqdinfo@lemmy.world 6 points 1 year ago (2 children)

This may be true. The other thing that's been bothering me for a while is that Millennials were really the last generation to be given an understanding of how computers worked. The computers they grew up with had hierarchical file systems, file types, programs that understood both, etc.

From iTunes onwards (yes, iTunes, this didn't even start with the cloud), there's been an attitude of "Computers are too hard to understand so let's dumb it down and hide everything" from computer makers. This got ramped up when everything moved to the cloud and/or mobile devices, the latter doing everything practically possible to avoid giving anyone some language in which they could understand what the computer was doing underneath.

Hell yeah, I'd expect people to fall for online scams when they've had the ability to understand what they're looking at ripped away from them by a short-termist industry that's just, today, looking for ways to charge people for stuff they could do themselves like manage their own data.

And I've seen this dumbing down impact other things too. People furious about the idea of using BBSes other than Reddit because... I honestly don't know, but there's always massive support for their opinion. People who, likewise, describe Mastodon as "too hard" because they have to pick a server. Even in tech communities, people who you'd assume had no problem picking a mobile phone carrier, or an ISP, or an email provider, have a massive problem with picking a Mastodon node, and when you talk to them, not only are you flamed to hell and back by everyone else, but it becomes clear that actually, no, they didn't pick a mobile phone carrier, they used their parent's. They didn't pick an ISP, they picked Xfinity because Comcast already gave them TV. They didn't pick an email provider, they didn't even realize you could, they just signed up to GMail.

Ten years ago, none of this was true. People as a whole, especially those who were discussing tech topics, were not that tech ignorant. Today? We are regressing as a society.

[–] gamer@lemm.ee 1 points 1 year ago

Computer literacy needs to be a subject treated like math and science in school. It shouldn't just be one class that older students take one year, but a class that is taken every year and escalates to more advanced topics as they get older.

And if there's no space in the schedule, then cut back on the science classes. Who even remembers anything they learned in middle school science? Learning about sedimentary rocks and cumulonimbus clouds never helped me, personally.

[–] pythoneer@programming.dev 5 points 1 year ago

Gen Z spends more than twice the amount of time on social media than boomers, and most scams are done on social media, but older people are usually easier and more lucrative targets, so it's hard to say.

[–] key@lemmy.keychat.org 3 points 1 year ago

Even beyond that, we're talking a group that has become a monetary target only in the last few years VS groups that have been larger targets for 20 to 30 years. A percentage of people in older generations have either learned from past experience or have had their "keys" taken away in a way young adults fundamentally can't have.