this post was submitted on 31 Dec 2024
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Fuck AI
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My point was everyone fucks up the orders. Regardless of knowledge. You're being asked to work at an incredible pace during rush hour and you do the same thing hundreds of times per day. Your going to default to whatever is the most common purely out of muscle memory not lack of knowledge.
Like when I ask for a quarter pounder Deluxe which is supposed to come with the tomatoes and lettuce but I end up just getting a quarter pounder even though the receipt says Deluxe. They aren't stupid it's just that 99% of the time it's just the quarter pounder and it's muscle memory they didn't even realize they fucked it up.
Science research and medical practice have some routines sure but not to the extent of fast food orders where 90% of your day is mindless repetition
Ai or someone muscle memorying a mistake my order was messed up all the same
Considering they already had the AI in place, keeping it running is less expensive than having a human do it. The fact that they have decided to do away with the AI entirely tells me it was making far more mistakes than a human does.