this post was submitted on 17 Jun 2023
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Hi, all!

For those of you who work in organizations that do decent documentation, what are you using?

We currently just have a bunch of word docs in a SharePoint document library. I've previously used dedicated solutions for this such as Bookstack and Confluence. The company is very anti-Atlassian, so Confluence is out.

Just want to see what y'all are using as I search for a better solution.

Thanks!

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[–] bladewdr@infosec.pub 2 points 2 years ago (1 children)

I recently migrated all our various Excel and Word documents from Sharepoint into a self-hosted Bookstack instance. I love it.

I have one shelf for stuff like SOP, contracts, etc, and another for customer documentation.

[–] kalipike@lemmy.one 1 points 2 years ago

Thanks for sharing! I'm very tempted to give Bookstack a go.

[–] Nath@aussie.zone 1 points 2 years ago (1 children)

Documentation? What's that?

[–] kalipike@lemmy.one 1 points 2 years ago

Haha that would be most the people on our team's response for sure.

[–] fourstepper@lemmy.ml 1 points 2 years ago (1 children)

For technical documentation, most of our teams are currently using Gitlab pages, however we are steadily moving to Backstage

[–] StaticFlow 1 points 2 years ago

How is backstage? I look at it and feel perhaps we should just be using all the features of gitlab. Does it really bring something better to the table?

[–] flof@feddit.de 0 points 2 years ago (1 children)

You could have them take s look at XWiki - Tomcat-based, very Confluence-like, open source.

[–] kalipike@lemmy.one 1 points 2 years ago

I will take a peek at this, thank you!

[–] mythnubb@vlemmy.net 0 points 2 years ago (2 children)

Not using it, but Bookstack looked real nice for a documentation site.

We're using a different wiki at the moment for it.

[–] scrappy_Duncan@lemm.ee 1 points 2 years ago

I setup bookstack at my last job and personally loved it. But yeah, takes a lot to get everyone on board with something like that. I liked that you could export stuff out of it easily too. Bridges the gap if you need to email documentation.

[–] kalipike@lemmy.one 1 points 2 years ago

I had Bookstack at a previous org and really liked it, just nobody cared about it.

[–] Couldbealeotard@lemmy.world 0 points 2 years ago

Documents, procedures, and manuals in Dropbox. Notes, reports, and to do lists in OneNote

[–] cyber_admin@lemmy.ml 0 points 2 years ago (1 children)

ITGlue has been working out well for us.

[–] kalipike@lemmy.one 1 points 2 years ago

I love the look of ITGlue and one member of our team used it at several other orgs and loved it. It just seems pretty overkill with all the features since we have other platforms that handle the passwords/secrets/assets/etc. I do like the look of it though, and am considering it.

[–] rolaulten@lemmy.world 0 points 2 years ago (1 children)

We use outline. Its a small startup with a solid product, and the devs are super responsive.

[–] kalipike@lemmy.one 1 points 2 years ago

This looks pretty interesting! Will definitely check it out, thanks.