this post was submitted on 13 May 2024
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Mildly Infuriating

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Please use a personal email. My email is 'mail' @ 'my actual name'. It does not get more personal than that

But you can't use emails starting with mail@, admin@, support@, info@, main@, etc.

Instead they advised me (3 times) to create a personal email on a service like Yahoo, Outlook, Gmail, Orange, etc

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[–] neatchee@lemmy.world 368 points 6 months ago* (last edited 6 months ago) (47 children)

Security professional here. This is legit a good call on their part. It's because those types of addresses won't bounce emails but aren't necessarily in your control; it's very, very easy to spam those petition forms with mail@ for a million real domains without bouncing the emails, making them seem legit.

You own your domain, obviously, so it's really as simple as creating a forwarding/alias address of "changeorg@domain.tld". If creating a forwarding/alias address is that much of a problem for you I suggest that you likely shouldn't be hosting your own email in the first place.

Your laziness isn't a good reason to be upset with a company taking steps to reduce their security overhead significantly

[–] hemko@lemmy.dbzer0.com 105 points 6 months ago (21 children)

They do though mention "+" and "-" also banned in the username part, which is kinda annoying

[–] neatchee@lemmy.world 87 points 6 months ago* (last edited 6 months ago) (15 children)

Yeah I agree that one seems silly on the surface but for their specific situation I understand why: services like Gmail allow using a + to create faux-labels. So for example foo@gmail, foo+bar@gmail, and foo+baz@gmail all get delivered to the same account. For change.org that's a problem because it allows a single email account to fill out the form many times.

Ideally, they would simply truncate everything after and including those symbols but it's possible other services have different rules (maybe yahoo let's you prepend faux-tags instead of appending them, or something like that) so simply blocking their use altogether could be the more robust solution

[–] Racle@sopuli.xyz 5 points 6 months ago (2 children)

Gmail allow using a + to create faux-labels

I wonder how they handle gmail addresses with dots as you can put dot in anywhere and it still will redirect to your email.

I've setup (for few services which don't allow + sign) emails like foobar@gmail.com, foo.bar@gmail.com, fo.o.bar@gmail.com and they all come to my inbox.

[–] 0x0@programming.dev 3 points 6 months ago (2 children)

IIRC Gmail interprets foo.bar, f.o.o.b.a.r and foobar as the same account (the latter).

[–] sukhmel@programming.dev 3 points 6 months ago

At some point they didn't, so I heard there are now a couple of accounts that only differ in dot and it's not yet resolved by Google ¯\_(ツ)_/¯

[–] Racle@sopuli.xyz 2 points 6 months ago

Yep, that what I was trying to say 😄 Been using that feature for years.

[–] neatchee@lemmy.world 1 points 6 months ago (1 children)

I imagine because it can't be used to add additional junk characters to the address, they probably just strip them out before doing their string comparison

[–] Racle@sopuli.xyz 2 points 6 months ago (1 children)

If they know this case. In other email services dots are usually not a junk characters.

[–] neatchee@lemmy.world 1 points 6 months ago

For the same of checking uniqueness it's probably fine to just ignore them. Yeah, it sucks if johndoe@obscure.domain and john.doe@obscure.domain can't sign the same petition but outside of the big email services I imagine that kind of collision is pretty rare

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