"I am very busy and have my work day planned to work efficiently, so I won't be handling your request immediately. This means things can slip through cracks if there is no ticked describing the task created - create one if what you are asking for is of any importance."

Followed by not doing anything that doesn't have a ticket and didn't come directly from people you report to.

Also I have notifications disabled and only check slack between tasks or if I take a breather from a task - on average 4-5 times a day. I also check email as the first and last thing in a workday only

[–] XEAL@lemm.ee 3 points 7 months ago (1 children)

Yeah... in this DIY company I complained to my manager why other deparments didn't create a ticket for requests/incidents for us.

The response was because tickets would cost money to the deparments! What the actual fuck?

[–] Passerby6497@lemmy.world 1 points 7 months ago (1 children)

The response was because tickets would cost money to the deparments! What the actual fuck?

1, that's their problem, as well as whatever actual problem they have if there isn't a ticket. No ticky, no worky; no ticket, no problem.

2, that's ok, I'll create a ticket for the work I choose to do for them so they get appropriately charged.

[–] XEAL@lemm.ee 1 points 7 months ago

Yeah that would've probably got me in trouble in the best case...

I'm glad I'm not in that shit ass project anymore.