this post was submitted on 25 Mar 2024
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Your silly warning cannot stop me (lemmy.world)
submitted 6 months ago by robocall@lemmy.world to c/memes@lemmy.ml
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[–] lightnsfw@reddthat.com 4 points 5 months ago

I used to work helpdesk for a company that would send out informational emails to users from the ticketing systems email address. We always found out they did this when our ticket queue was suddenly flooded with a thousand email tickets that were just out of office messages. It was nice for us because our metrics were based on closing tickets but the fact that they never fixed the issue after we reported it was annoying.