this post was submitted on 09 Mar 2024
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Steam Deck

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A place to discuss and support all things Steam Deck.

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I dropped my launch edition steam deck last night on carpet and while all the buttons still worked- something was rattling inside of it. After I opened it up I discovered a missing chunk of plastic from the R2 trigger, that piece presses against another to keep the button from over articulating. I suspect this trigger absorbed most of the impact, there was no other visible damage.

Of course I was upset that I broke it, but so very pleasantly surprised to find ifixit had the trigger in stock and reasonably priced. This availability made me love the deck even more, and really the fact valve made these parts available places the deck above any other competition in my mind.

This machine is built to last, I am so excited to get it fixed and get back to gaming.

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[–] oce@jlai.lu 10 points 8 months ago* (last edited 8 months ago) (1 children)

Yes, if you intend to buy some, let's buy from the companies which have some values and respect their customers so they are successful and more companies may get inspired, instead of from the other ones. See also Patagonia and Fairphone for other rare examples.

[–] jjlinux@lemmy.ml 1 points 8 months ago (1 children)

Never heard of Patagonia. What do they do?

[–] oce@jlai.lu 2 points 8 months ago (1 children)

Outdoors equipment most famously winter coats. They are famous for environmental policy and treating their employees very well. https://www.forbes.com/sites/dougsundheim/2023/12/12/how-patagonia-became-the-most-reputable-brand-in-the-united-states/?sh=7f50e1ef1473

[–] jjlinux@lemmy.ml 2 points 8 months ago

Thanks for the link. That makes me regain some faith in humanity.