this post was submitted on 13 Dec 2023
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[–] olympicyes@lemmy.world 12 points 11 months ago (2 children)

Cloud storage like that cost $3-6k per month without egress fees, depending on service. He could’ve been a little more skeptical about the free offering. If you’re not paying you have no recourse.

[–] papertowels@lemmy.one 16 points 11 months ago (2 children)

I'm pretty sure he was paying - the deletion email mentions that his subscription would be cancelled.

[–] Dempf@lemmy.zip 4 points 11 months ago (2 children)

Yeah he was probably paying like $10/mo for a really basic GSuite organization with unlimited data. I know because I did that for a few years with some TBs of backups. When I first set the account up, I knew with certainty that Google would eventually cut me off because yeah that kind of service is worth way more than $10/mo in reality.

I've been getting emails for months saying I'm over the limit. I can't remember if they ever said specifically they would delete my data because I stopped paying for it before it got to that point. Kind of crazy IMHO to assume Google will store so many TBs forever for only $10/mo. Still, would be real nice of them to give this guy a little more time to download his data.

[–] GiveMemes@jlai.lu 4 points 11 months ago (1 children)

It's not ridiculous when that's the service they offered. The courts should honestly stick them to their word (small companies have been driven out of business for much less) but we all know that's not happening in a corporatocracy like this.

[–] Dempf@lemmy.zip 1 points 11 months ago

True. To be fair, I believe the original terms required you pay for a minimum of 5 employees (so $50/mo). No great love for Google here, and I would love to see the courts make them honor something like this if they did indeed advertise falsely.

[–] papertowels@lemmy.one 3 points 11 months ago* (last edited 11 months ago)

Yeah, that's my main issue - having a 1 week deadline for deletion sprung on you when it's not physically possible to extricate the data in that timespan is rough.

[–] olympicyes@lemmy.world 1 points 11 months ago (1 children)

You’re right, that’s a paid plan. I guess my point was more that you need to look out for your own interests a bit. If his storage has been read-only for the past 6 months then that would be a strong clue to do something about it.

[–] papertowels@lemmy.one 2 points 11 months ago* (last edited 11 months ago)

Probably, but A) dude literally had his hardware yoinked by the cops and B) there was no reasonable schedule shared with the user re: data deletion.

I wish googles "read only" notification said "we will delete your data after 3 months of read-only status", just to allow folks to properly plan. If you told me the only penalty was my data will be read only, and kept accepting my money, I would assume everything is okay.

[–] newcockroach@lemmy.world 0 points 11 months ago

I don't know about google but being a free used doent change that you are a coustmer and that you will be affected by it. If you go to a public collage and you are getting a free education ,then arent you allowed to question the authorities?. Other than that the journalist is in the wrong too.