this post was submitted on 13 Dec 2023
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I have yet to meet the braindead skibidy rizz zip file zoomers everyone keeps talking about. I assume I'll find them with the latte avocado toast millennials.
You'd be surprised.
The thing is they tend to be in the same avenues as where you'd encounter tech illiterate people of every other generation too.
While there is a degree to which there's age barriers, it was more a thing going from no computers at all to computers.
Nowadays age means less in terms of tech competency than things like socioeconomic background, professional background, and general interest.
Sports kids in HS who grow up to go into a nepotistic position at a construction business doing sales have roughly the same tech competency if they were born in 1970 or 2000.
I've met them. But I've also met tech illiterate millennials. And genius boomers.
I don't have enough data to conclude yet, so options are open. I do believe zoomers use computers less than millennials do tho, in favor of smartphones.
As far as I can tell boomers know how a computer works and don't know how to do this weird thing they need to do for some reason or they break it in a weird way. Zoomers seem to be a mixed bag of no IT knowledge or never needing help. Everyone else just drops the laptop and lies about it.
I worked as tech support for a patient portal at a previous job and found that a lot of both boomers and zoomers use their smartphones exclusively. The bulk of our calls were from boomers and trying to teach them to navigate a smartphone over the phone was one of the most frustrating things I've ever had to do.
Explaining them how to navigate a computer over phone is even worse.
Had to explain for 15 minutes to some old guy where the location of the start button was.
I work in tech and all of the recent hires (Gen Z) are domain-general smart: they have great critical thinking skills, can reason through a problem abstractly, and pick things up fast.
But damn can some of them not use a computer in an efficient manner. Having to walk them through changing display settings or how to set up Outlook rules or basic keyboard shortcuts is a little painful.
As someone who, nowadays, uses his phone for pretty much 98% of all computing tasks, I get it. But it's still painful
I know a few. Some of the younger people we've hired recently as more computer illiterate than my 93 year old grandfather.