Data Hoarder

3 readers

1 users here now

We are digital librarians. Among us are represented the various reasons to keep data -- legal requirements, competitive requirements, uncertainty of permanence of cloud services, distaste for transmitting your data externally (e.g. government or corporate espionage), cultural and familial archivists, internet collapse preppers, and people who do it themselves so they're sure it's done right. Everyone has their reasons for curating the data they have decided to keep (either forever or For A Damn Long Time (tm) ). Along the way we have sought out like-minded individuals to exchange strategies, war stories, and cautionary tales of failures.

founded 1 year ago

MODERATORS

communick@selfhosted.forum

Exos X20 bought direct from Newegg on Black Friday, Zero warranty? (alien.top)

submitted 11 months ago by RileyKennels@alien.top to c/datahoarder@selfhosted.forum

22 comments fedilink hide all child comments

I noticed my X20 Seagate from Newegg was missing 7 months from it's warranty when registered on the Seagate website. This is a common issue, and Seagate usually corrects the warranty expiration date without issue.

However, after supplying the info on this new Exos X20 "Shipped and sold by Newegg",Seagate support informed me that my drive is OEM and doesn't have a Seagate warranty.

I'm already 18+ hours into a full parity sync on this drive - but definitley am concerned about having no warranty on what is supposed to be a brand new HDD.

What would you do in this situation?

you are viewing a single comment's thread
view the rest of the comments

[–] sittingmongoose@alien.top 1 points 11 months ago (1 children)

So I bought 3 drives from that sale too. Mine have 4 year warranties and are missing a year. Newegg told me to talk to seagate and provide proof of purchase to get the date extended. I was going to do that today.

Another person reached out to me on here and is in the same situation…

I guess I’ll update after I speak to seagate.

[–] northernlakesnail@alien.top 1 points 11 months ago

I purchased one drive and had pretty much the same experience. Newegg did a decent job packaging it, but it was a bare drive in a sealed anti-static bag. The warranty was one year short, but after chatting with Seagate and providing a screen shot of my invoice, they updated my warranty to the full 5 years and it was visible on the warranty checker right away.