5 year manufacturer warranty listed on the sales page doesn't equal OEM
RileyKennels
joined 1 year ago
That would normally be fine if it were Server Part Deals, who is familiar with drives and honors their own in-house warranty. Newegg won't return a drive after their return period. This drive is sold and shipped by Newegg and is sold with 5 year manufacturer warranty. Not as an OEM drive. There's no excuse for it.
That's exactly what happened to me. Do you have someone higher up looking into it? I was told by Seagate that Newegg is one of their trusted sellers this should not happen. Seagate assured me they will get back to me. Whether that happens is still a mystery.