this post was submitted on 06 Nov 2023
18 points (100.0% liked)

Linux

5191 readers
165 users here now

A community for everything relating to the linux operating system

Also check out !linux_memes@programming.dev

Original icon base courtesy of lewing@isc.tamu.edu and The GIMP

founded 1 year ago
MODERATORS
Ategon@programming.dev
anzo@programming.dev
dwraf_of_ignorance@programming.dev
18
What would you use to remotely support a computer with "LAN" access? (programming.dev)
submitted 1 year ago by lambda@programming.dev to c/linux@programming.dev
41 comments fedilink hide all child comments
 

I have a few family members that I help support. For instance, I installed Linux Mint on my grandmother's PC. She doesn't know any different and my young cousin doesn't understand it so he finally stopped giving it viruses. I used to use TeamViewer to take over her PC when she needed support but I got my account banned because they believed I was using it commercially. Oh well!

I have Tailscale installed on the computers. This gives me SSH access. What would you suggest? RDP? Something else?

you are viewing a single comment's thread
view the rest of the comments
[–] undrwater@lemmy.world 3 points 1 year ago (1 children)

Perhaps rustdesk. It works as a server /client model, and you can self host the server. Works quite well.

[–] lambda@programming.dev 1 points 1 year ago* (last edited 1 year ago) (1 children)

Do you run it personally? How lightweight is the server?

[–] undrwater@lemmy.world 2 points 1 year ago (1 children)

I do, and I've used it for a customer.

Server is a VPS running several other services and it doesn't load them much at all. I think the server provides the handshake, and the rest is done on the two clients.

[–] lambda@programming.dev 1 points 1 year ago (1 children)

Can you take over the remote without them having to supply a code?

[–] undrwater@lemmy.world 1 points 1 year ago (1 children)

I believe you can set it up to auto accept. I'm pretty sure I did that as it was my intention to use it to bring my desktop to my android tablet (which also works well btw).

Ping me tomorrow and I'll double check for you.

[–] lambda@programming.dev 1 points 1 year ago (1 children)

That sounds pretty good. Let me know 🙂

[–] undrwater@lemmy.world 1 points 1 year ago

Yes. You can set a permanent password. So long as the machine is on, rustdesk is running, and you have the password, you'll get in.