this post was submitted on 14 Oct 2023
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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

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[–] Not_Alec_Baldwin@lemmy.world 11 points 1 year ago (2 children)

Companies only want to shift to self checkout because they think they'll make more money.

It's all about profit.

I was fooled, I thought it was going to be better for me. And it was for awhile, because I can check myself out faster than the average employee.

However, the average customer sucks at checking themselves out. So the line for self checkout sucks. Stores use scales to make sure you're scanning the right number of things, but that means that I have to put everything down on a tray, and then put it back in my cart after.

Worst of all, I check out so fast that I regularly get stopped because I guess I look like a thief. No, I didn't steal anything, I just don't want to waste any more of my precious time in this depressing fluorescent establishment.

[–] rambaroo@lemmy.world 2 points 1 year ago

You can tell who's never worked as a cashier because they take fucking forever to check out

[–] arefx@lemmy.ml 1 points 1 year ago

My local grocery market solved the problem of customers sucking by just adding more self checkout and it worked I think. I don't know I go even when it's super busy and never have to wait and if I do it's for like 20 seconds. Wegmans for what it's worth . Overall the quality of Wegmans has gone down though the past few years.