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So they just treat their uptime target sorta like the office and bankruptcy? "I declare 12 9s!"
Like, bruh, you actually have to pay for that if you want it, wtf?
I guess it is a bit like car batteries. A 4 year warranty doesn't guarantee it will last 4 years, it means you get a refund if it doesn't. (Though unless they're idiots they build the batteries so statistically it is somewhat more common to last that long vs dying early).