this post was submitted on 17 Aug 2023
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Costco
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People who line up for samples and block spaces.
People who just leave their carts in the isle and walk off.
People who stand in the middle of the way and debate/converse if they actually need the item.
I can keep going.
The idea of the samples is fine. But they didn’t build their stores for them. It creates a huge tangle of traffic. I wish they would rearrange some shelves or something to solve this.
Are the samples really increasing sales that much? Or is it more about flinging free treats at people because they love that? Fending off low blood sugar during a long shopping experience?
I’d love to know the internal logic on samples.
Don't know about you, but I've impulse purchased quite a few products at Costco (and some have become regular staples on the shopping list) because of a random sample.
That said, I do completely agree with you that a better layout would be ideal. Too many people just mingling around waiting for the next round of whatever that block everyone else.
I’m too intentional about my diet and money for that kind of thing to be a significant influence. If you wander Costco looking for things to buy you can walk out with quite a bill. I also enjoy cooking, and the samples tend to be premade frozen dinner items. So all this accounts for my opinion on it, I guess.
Genuinely curious about why leaving a cart in an aisle and walking off is considered a faux pas.
I typically leave my cart in a less congested aisle to go and get items in another aisle while leaving it butted up next to some items in a way that keeps the aisle free and allows people to get to whatever it's parked next to.
How is this seen as an inconvenience?