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Problem registrering at sh.itjust.works (lemmy.world)

submitted 1 year ago by UncleStewart@lemmy.world to c/techsupport@lemmy.world

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After registering I should get a verification email. This one never comes. And because this verification email never comes, I can't sign in. When trying to register again I get a message telling me that my email is already in use. When choosing "forgot my password" I never get the password reset email. I can't ask the question at sh.itjust.works because I can't log in. Amy ideas what to do?

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[–] FelipeFelop@discuss.online 2 points 1 year ago (1 children)

Have you checked your junk or spam mail folder ?

[–] UncleStewart@lemmy.world 2 points 1 year ago (1 children)

Yes. And I've tried registering both from my daily Android phone, an Android tablet and with a windows PC. There's nothing in my junk mail folder.

[–] jaamesbaxterr@lemmy.ninja 2 points 1 year ago (1 children)

I had this problem when registering with my current instance. I ended up sending a message to one of the admins from my other account and explained my issue. He marked it as verified on his end and I was able to sign in. Idk if the admins over there would do that but it's worth a shot if nothing else works.

[–] UncleStewart@lemmy.world 2 points 1 year ago

Ended up doing this and now I'm in.