this post was submitted on 13 Aug 2023
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Bought Asus laptop, just 1.5 year later the product is discontinued and no support page can be found. They also stopped selling the charging brick for it.
Bought Sony headphones, a year later wanted to replace the foam. No customer support, no repair, just nada.
Bought Samsung phone. Filled to brim with bloat. Shows me ads on lockscreen. Crawling speed in 2 years. No updates.
Bought an iPhone for mom. Still getting updates after 4 years. Got battery replaced with no hassle.
Don't knock it till you try it.
These seem like cherry picked examples to an extent.
Most Asus laptops charge with basic USB C which can easily be purchased anywhere. They also use M.2 SSD’s instead of soldered one’s and standard screws vs Apple’s special shaped ones.
Apple’s only headphones + replacement pads are going to over 2x the price of even high-end Sony headphones. Plus Apple exclusively puts the Lightning jack on them instead of USB C or a 3.5mm jack
None of the Samsung phones I’ve ever used have had ads on the Lock Screen or any bloat that wasn’t easy to completely ignore. The ones that do are typically cheaper than the cheapest iPhone and an unfair comparison
Asus also sells many parts individually for self-repair, in contrast to Apple and the shenanigans that accompany their ‘self serve repair’ program
Which one did you get? Mine's 4 years old, still gets updates, no ads, zippy enough that I can dictate messages.
Okay, this one's not 4 years old, because I cracked the face on mine and ordered a refurb so really it's a year old copy of a 4+-year old phone.
Honestly I gave up on Samsung a while ago. Not generally a fan of Google's business practices but I switched to a Pixel a year ago and it's already leagues better than any of the Samsung phones I used.
Samsung has been becoming increasingly like Apple.
The S23 Ultra (their top of the line phone) has an excellent camera and image stabilization and a stylus. It doesn't, however have expandable storage, an IR blaster, headphone jack. or a removable battery.
I have a Galaxy Tab A7 Lite (rooted and debloated)
I don't like that I don't get updates after I rooted it. Also screw Google safetynet (although this is not just limited to Samsung devices)
Also FOR THE LOVE OF GOD, Samsung, please use a standard fastboot implementation instead of Download mode/odin bs
It is a decent tablet though in terms of hardware
Framework laptop is your answer. https://frame.work/
Framework laptop is too expensive for me at the moment
I just use a Dell laptop upgraded with an SSD with Xubuntu on it
So, you replaced the battery yourself or went to an independent repair shop?
Updates, yes. Security updates, hell no. Apple admit this himself, only the latest iOS if compatible get security updates.
Yes security updates.
Latest iOS is still available to 4 year old hardware.
Based on previous trends, GP's mom will get another year of updates.