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Most certainly. I find every business is striving to make their operations very smooth and the customers operations to be very janky unless they do as the company wants. Everything is done to make any deviation from the form of payment and the way things are done are highly discourage. Mainly by not devlivering any documentation. The website is the documentation. Places increasingly don't even have an option to download a pdf statement of any kind. All are seeking to be the only option were you pay whatever price they charge for whatever quality you get. At this point I literally am not buying anything that I don't just have to to get by even when I have the disposable income to do so.