this post was submitted on 27 Nov 2024
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I think that’s overly broad in comparison to Doctorow’s original meaning (which they also cite in the article). The critical element missing from their definition is that the enshittified product/service never had a viable business model to begin with: it uses the hype cycle to sell users and investors on an unsustainable mirage before inevitably collapsing.
That is absolutely not a critical part. One of the primary examples doctorow uses is an online marketplace like Amazon. The missing part is the specific steps the business takes of first trapping consumers, then sellers, and finally raking in that cash.
You are right, but I would go one step further: enshittification is specifically a subsidized (artificial, unsustainable) capture of a free market by a middle man, followed by a squeezing of both buyers and sellers in that market using bought leverage.
It's just another variety of antitrust that happens to be legal because society has not yet outlawed that behaviour.
There's plenty of products with viable business models that have undergone enshittification in recent years...