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It's a cruel system (lemmy.world)

submitted 1 day ago by return2ozma@lemmy.world to c/memes@lemmy.world

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[–] EveningPancakes@lemm.ee 22 points 18 hours ago (1 children)

At a previous company, we would tag tickets in Zendesk based on the type of question it was so at the end of the year we could see which categories could use more explanation in our documentation. One of the category types was "LMGTFY"