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Revolut customers say e-money firm failed them after being scammed - BBC News (www.bbc.co.uk)

submitted 2 months ago* (last edited 2 months ago) by smeg to c/unitedkingdom

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Seems like the guy in the article was a bit stupid and did the exact things that banks tell you not to like giving personal info and 2FA codes to a cold-caller, but also that Revolut's claims of biometric security didn't stop the scammers nicking all his money.

I've not had much experience with the "challenger banks" but apparently Revolut gets the most complaints by a long way. Anyone got any similar stories?

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[–] smeg 8 points 2 months ago

This is covered a bit in the article

In July this year, the UK banking regulator granted Revolut a provisional banking licence, and it is now on its way to becoming a fully-fledged bank.

“I think no government would want to have something of that size playing fast and loose with the rules.” However, she adds: “I suppose you could question, given there are so many complaints, whether Revolut should have a licence.”