this post was submitted on 01 Oct 2024
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To clarify it doesn't get disconnected. It just periodically doesn't recognize that a storage device got plugged in or, alternatively, that there was one plugged in at the time that the laptop was powered on.
But no, I haven't contacted them about it yet. I need to first check if there's any dmesg/journalctl events happening that might be worth following up on before contacting support. Primarily because I don't recall having any issues like that when I had Windows installed so I'm not convinced yet that it is a hardware fault.