this post was submitted on 02 Sep 2024
1180 points (98.7% liked)
Memes
45745 readers
1715 users here now
Rules:
- Be civil and nice.
- Try not to excessively repost, as a rule of thumb, wait at least 2 months to do it if you have to.
founded 5 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
I find those kinds of chatbots useful, but those aren't the ones I encounter 90% of the time. Most of the time, it's a chatbot that summarizes the help articles I just read, giving faulty interpretations of the source material, that then goes on to never direct me to a real person unless I tell it multiple times that the articles it's paraphrasing aren't helping. (and sometimes, they have no live support at all, and only an LLM + support articles)