this post was submitted on 19 Jul 2024
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Is this implying that a publicly-traded corporation whose software is installed on millions of computers around the world has the same level of agency and responsibility as a preschooler?
I mean, yes, Microsoft bears responsibility for blindly accepting whatever deployment package CrowdStrike gave it and immediately yeeting it out to 100% of customers via Windows Update without any kind of validation or incremental rollout, and should probably be sued for it. That still doesn't negate the complete and catastrophic failures at every step of the development process on the part of CrowdStrike. It takes a lot of people to fuck up this bad.
Windows didn't do anything, this was an update applied by the Crowdstrike agent.
That's the impressive part of all this. Microsoft didn't do it. CloudStrike did it.
Microsoft left something in a state that allowed CloudStrike to fuck up enough to brick systems.
It's why we spend a lot of time reviewing security analysis of our own software - if there's a way to fuck everything up, it better not because we enabled it to get fucked.
When it comes to IT reliability and security, kinda, yeah.
Windows AV and MDM is a bit of a horror show in the corporate space. I worked somewhere where developers weren't allowed to use WSL because it was blocked by McAfee. We also had 3 different MDMs running and they were slow as balls even though they were modern 8 core laptops.