this post was submitted on 17 Jul 2023
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Linux
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Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).
Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.
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My last job we had RHEL on most of our linux boxes (it was a predominantly Windows shop). In the 8 years I was there I made use of the RHEL support we had once, about a kernel issue, that I never got any resolution or workarounds for.
At the time I pushed to phase them out for CentOS boxes to save costs but mostly wasn't listened to.
I am not surprised in the least. Support contracts sold on fear, uncertainty, and doubt are money makers.
Mostly you're paying so that never getting any resolution is someone else's fault.