this post was submitted on 27 Nov 2023
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I just received my brand new Segate Exos X20 (actually, two of them, for my new ZFS pool), but I was wondering if it's genuine: https://i.imgur.com/OHdcjxb.png

Compared to the images online, there isn't the fancy Exos logo on top (image from web, for comparison).

Also, I read on the web that is more noisy that the average hard drive, so I was expecting to hear a noisy motor, but actually the motor itself is very quiet, I think quieter than the other drives I own, but the drive it's very noisy when it read or write data (it looks like there is a hamster wheel inside). Is it normal?

Also, not on this unit, but on the other one that I'm testing right now, I noticed a small dent on the enclosure. Should I be worried, or as far it works properly I should be fine? (I'm running a full disk test using f3, feel free to recommend me better tools)

Thank you guys!

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[–] dr100@alien.top 1 points 11 months ago (1 children)

It's probably the cheapest 20TB Seagate, with what it could be replaced, with something more expensive (not that there would be much difference)?

[–] CheesecakeNo7@alien.top 1 points 11 months ago

It's probably the cheapest 20TB Seagate

Yes, that the reason I bought it!

[–] forkbomb9@alien.top 1 points 11 months ago (3 children)

Small dents in the enclosure don't affect performance, in fact I received a new drive with one and it failed for unrelated reasons. Seagate honored the RMA even with the dent.

I'd check the s/n on seagate's site but it might be a white label drive (aka a OEM/rejected drive)

[–] CheesecakeNo7@alien.top 1 points 11 months ago

I'd check the s/n on seagate's site but it might be a white label drive (aka a OEM/rejected drive)

Seagate website says "This product was originally sold as a part of a larger system", so yes, I guess OEM.

[–] 16golfr@alien.top 1 points 11 months ago

oem/rejected drives are very different..
rejected drives end up in shucks

[–] MrB2891@alien.top 1 points 11 months ago (1 children)

White labels aren't "rejected drives" 🤦‍♂️

[–] forkbomb9@alien.top 1 points 11 months ago

My bad, autocorrect kicked in. I meant 'recertified'

[–] Sopel97@alien.top 1 points 11 months ago

but I was wondering if it's genuine

Nothing extraordinary, looks genuine. These white ones are OEM drives.

Also, I read on the web that is more noisy that the average hard drive, so I was expecting to hear a noisy motor, but actually the motor itself is very quiet, I think quieter than the other drives I own, but the drive it's very noisy when it read or write data (it looks like there is a hamster wheel inside). Is it normal?

Motors are mostly silent, yes. It is normal.

Also, not on this unit, but on the other one that I'm testing right now, I noticed a small dent on the enclosure.

If the dent was caused by pressure that's fine. If the dent was caused by an impact it's not fine.

as far it works properly I should be fine?

if you crack your head but then you work properly, it's fine-ish, I guess?