this post was submitted on 20 Nov 2023
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i’ve tried everything a person that knows nothing about tech would reasonably try. i cannot get my macbook to charge. it already only charges from the left bottom port and that’s been since day one. pls help, i’m dumb.

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[–] sparrow_42@alien.top 1 points 11 months ago

It’s way more likely to be the charging cable than the laptop. See if you can borrow one or find a cheap one to test with, both a difference cable and a different power brick.

[–] chris_gilluly@alien.top 1 points 11 months ago

Take it to the Apple Store, the employees should be able to help you. Do you have AppleCare+ on it too?

[–] foraging_ferret@alien.top 1 points 11 months ago

It’s a shame you didn’t get this resolved on day one. Take it to Apple.

[–] Svenator_Gaming@alien.top 1 points 11 months ago

Probably a port protection. Due to a faulty charger. I believe this is solvable with an SMC reset :)

[–] SurferTG@alien.top 1 points 11 months ago (1 children)

You haven't given us much info about the Mac. Which MacBook model? Does it have a MagSafe charging port on the left side, would be closest to the upper left side? From your comment, "left bottom port" not at all sure if you mean the MagSafe connection, or one of the USB-C connections, if it is a newer Mac. If it does charge in the MagSafe connection, then charge it there, as it is supposed to do . . . it's fine in that case. Otherwise agree with the reply that say get it to the AppleStore - or at least an Apple Authorized repair source.

[–] YungTaco94@alien.top 1 points 11 months ago (1 children)

Judging by the Touch Bar it’s safe to assume it’s an intel mbp so no MagSafe

[–] Representative_Bat42@alien.top 1 points 11 months ago

It's a late Intel or an M1/2

[–] batuckan1@alien.top 1 points 11 months ago

So As others have asked what’s the build and specs?

Was it bought new or used Where and how

At the minimum I’d go and speak to the seller and see why it won’t charge or boot

[–] jetclimb@alien.top 1 points 11 months ago

Apple Store. Without charge they will put it on one of their good chargers and cables. Give it a shot

[–] RealTechnicalSci@alien.top 1 points 11 months ago

The pins in the other port are probably damaged if it only works on one. You could also check if there’s anything in the port. Another thing to check is using a different cable.

[–] Honest-Catch-666@alien.top 0 points 11 months ago

This is why AppleCare…