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communities: trouble with blocking users making posts you can't see? (sh.itjust.works)

submitted 10 months ago by sweetviolentblush@sh.itjust.works to c/lemmy_support@lemmy.ml

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How do you block a lemmy account from your community, when they’re on an instance your mod account can’t see??? There’s someone spamming my community from k.bin, but the posts aren’t showing up on sh.itjust.works so I’m not sure how to delete the posts or even block the account. Can someone help please?

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[–] can@sh.itjust.works 2 points 10 months ago (1 children)

Is the mod on an instance that's defederated from sh.itjust.works? If so maybe they need a mod or alt account on another instance?

[–] sweetviolentblush@sh.itjust.works 1 points 10 months ago* (last edited 10 months ago) (1 children)

I'm the mod, my accounts instance is sh.itjust.works and the community (!oddlyspecificplaylists) is on sh.itjust.works. From sh.itjust.works I blocked the kbin spammers account, you can see it in my modlog. Their posts and block are the most recent listed. I'm not sure about defederation.

The spammer is on kbin, and the posts they are spamming aren't showing up on sh.itjust.works, but they are showing up on kbin (and possibly other instances?) even after being blocked. They were blocked 5 days ago (from sh.itjust.works), and you can see on kbin somehow they made a post 2 days ago. Here's the direct link, which for some reason keeps breaking the link so you have to cut n paste the address 🙄.

https://kbin.social/m/oddlyspecificplaylists@sh.itjust.works/t/588618/Tandy-3-Voice

I'm just not sure how I can get them to stop if they are technically already blocked? And if this all wasn't confusing enough, on kbin it says my community is moderated by the guy who does kbin (ernst) and not my mod account? I messaged him but I haven't heard back yet.

[–] can@sh.itjust.works 2 points 10 months ago (1 children)

Kbin has had some moderation federation issues. Ernest has recently delved into some personal issues he's been having and the community had made a fork called mbin.

[–] sweetviolentblush@sh.itjust.works 2 points 10 months ago* (last edited 10 months ago) (2 children)

Oh ok thank you letting me know this! I was wondering if I was being ignored, but I can wait for when ernst has the time. I put my community on mod post only for now. Not really a solution, but hopefully it holds off the spam? I'm not really tech-savvy so 🤷‍♂️

[–] can@sh.itjust.works 2 points 10 months ago* (last edited 10 months ago)

Glad I could help. He's been pretty clearly going through some heavy stuff so definitely don't take it personally.

[–] ActuallyRuben@actuallyruben.nl 2 points 10 months ago

It should also be noted that the post will only appear on that kbin instance, and no other instances.