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Cannot upload avatar for my profile (lemm.ee)

submitted 2 years ago by aaaakolokolokolok@lemm.ee to c/meta@lemm.ee

15 comments fedilink hide all child comments

Even if it's less than 100kb, the JSON issue prompts everytime I upload one. How can I resolve this?

Thank you.

top 12 comments

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[–] Patti_OChair@lemm.ee 2 points 2 years ago* (last edited 2 years ago)

I'm having issues uploading as well. I (admittedly) don't have much knowledge of posting on platforms like this. Is there some format my images should be in? Rules?

I'm stupid.

Update: It's working now...

[–] SuperSpaceFan@vlemmy.net 2 points 2 years ago (2 children)

I'd like to know this also!

[–] SuperSpaceFan@vlemmy.net 1 points 2 years ago

I finally got it working!

[–] SuperSpaceFan@vlemmy.net 1 points 2 years ago

I got it uploaded. So its working now.

[–] 8orange8@lemm.ee 2 points 2 years ago (1 children)

I also had that problem briefly. Tried it again about 10 mins later and it worked fine.

[–] aaaakolokolokolok@lemm.ee 5 points 2 years ago* (last edited 2 years ago) (1 children)

I tried re-uploadin mine every 15 mins since afternoon, but no luck.

EDIT: Ahhh, finally!

[–] 8orange8@lemm.ee 1 points 2 years ago

Glad you managed it eventually.

It's probably just a bug that needs to be ironed out in the new Lemmy software.

[–] fer0n@lemm.ee 1 points 2 years ago (1 children)

I still have this issue, I get an error saying

SyntaxError: JSON Parse error: Unrecognized token '<'

[–] aaaakolokolokolok@lemm.ee 1 points 2 years ago (1 children)

You may try compress the picture to less than 100kb. Mine is less than 50kb already.

[–] fer0n@lemm.ee 1 points 2 years ago* (last edited 2 years ago) (1 children)

I managed to get it working, but I think the issue wasn’t the file size and rather the image dimensions. My image had 1000x1000, scaling it to 250x250 fixed it. (That correlates of course, but the 1000x1000 was already only around 200kb)

[–] aaaakolokolokolok@lemm.ee 1 points 2 years ago (1 children)

Same, same. I think this was done to conserve storage on lemm.ee servers.

[–] c_ezra_m@lemm.ee 1 points 2 years ago

This stems from how other instance admins reported issues with scalability of Lemmy's multimedia storage, and the fact it can inflate cloud costs very much.

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