Spirit is only good if you treat it like the public bus - cheap, uncomfortable, and will get you there at some point in time if you wait long enough.
this post was submitted on 26 Jun 2023
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I personally don’t care. It’s reliable enough that the low prices make up for the times when you get shafted.
There were thunderstorms in the New York area yesterday, as well as an FAA communications issue that caused problems on the DC area yesterday. Both had massive ripple effects on aviation overall. Also, none of the issues caused by them are eligible for compensation.
Airlines are also dealing with massive shortages of pilots, and the FAA also has a shortage of air traffic controllers. COVID say a lot of early retirements in those fields. Also, as a knee jerk reaction to the Colgan Air crash in 2009, the FAA added a 1500 flight hour requirement for new commercial pilots, which means pilot training out if reach for most people, as flight hours often cost hundreds of dollars an hour.
Meanwhile, the whole industry is a race to the bottom. While people claim they want better service, when they actually go looking for tickets, most buy the cheapest ticket possible.
I 1000% agree with you. I had flown Southwest for years, found a better deal with Spirit from Denver to Vegas over a decade ago, it was about about $90 less. Decided to give it a shot. After paying for seat selection, checked and carryon bags, iced water, and then being subjected to a live 30 min branded credit card presentation from the flight attendants, I wouldn't fly with them if they paid me.
Edit: Forgot to mention after all their other charges, I ended up spending $175 more than I would have with Southwest.