this post was submitted on 25 Jun 2024
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Massachusetts 911 outage determined to have been the result of a firewall safety feature meant to provide protection against cyberattacks and hacking, but was instead blocking the 911 calls themselves.

https://www.mass.gov/news/massachusetts-state-911-department-determined-firewall-caused-statewide-911-disruption

@boston

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[โ€“] borebore@lemmy.world 9 points 4 months ago (1 children)

While the whole thing was pretty ridiculous, I think it showed the value of the emergency broadcast system. I felt informed and up to date.

[โ€“] residentmarchant@lemmy.world 4 points 4 months ago

It definitely made me feel for 911 operators that they had to say "please don't make test calls to 911"