Don’t get me wrong but I just don’t get all these „why do you use messenger X and not Y?“ threads that occasionally pop up. The answer is almost always „because the people I want to talk to use X“.
I use messengers to talk to specific people. Friends, family, the people I game with. It’s not like lemmy or reddit which are more about topics than about people. I can join a community about my favorite hobby on any platform and get more or less the same experience. But with messengers that doesn’t work. Matrix can be a thousand times better than Discord or XMPP but if the people I need to reach aren’t there, it’s absolutely useless to me. And convincing them to switch over with me isn’t really an option. They rightfully ask why they should get yet another messenger just for me when everyone else they want to talk to is on one they already have.
It’s almost a miracle that so many people switched from IRC to Discord when that came out but I guess they just had a bunch of features that people wanted.