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Help with plugins (lemmy.one)

submitted 7 months ago by AdventuringAardvark@lemmy.one to c/firefox@lemmy.ml

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I have to use Microsoft Teams for work. I use the web version with firefox. The audio portion works just fine and the video portion works too. But the screen-share function does not work. I can't see anyone else's screen when they share it.

Firefox always has a notice when I start up MS Teams (attached the image to this post). But when I click on the "Learn More" button, the bar just disappears without taking me anywhere new. So I'm unable to learn more. Does anyone know what plugin I need or where to download it? I've done a couple of searches and haven't come up with anything helpful so I'm hoping someone can help me solve this problem.

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[–] colournoun@beehaw.org 9 points 7 months ago (1 children)

Do you perhaps have Resist Fingerprinting or Strict Enhanced Tracking Protection turned on?

I was never able to get videoconferencing sites working with any combination of those (on Linux), so I just use a vanilla Chrome instance just for videoconferencing.

[–] AdventuringAardvark@lemmy.one 2 points 7 months ago

Oh that's interesting. I don't use RFP but I do use Strict ETP. Maybe that is the issue? I think I'm just going to do this in a Windows VM and call it a day.

[–] rollingflower@lemmy.kde.social 7 points 7 months ago (1 children)

Likely some DRM or tracking crap. So this is a Microsoft Teams message, not Firefox. What OS do you use?

[–] AdventuringAardvark@lemmy.one 1 points 7 months ago (1 children)

It's not a Firefox Message? I use Fedora as my OS.

[–] rollingflower@lemmy.kde.social 1 points 7 months ago (1 children)

That is the question. Please send a complete screenshot.

[–] 56_@lemmy.ml 5 points 7 months ago (1 children)

This is a microsoft teams message. It's the teams colour scheme and design. Firefox messages are grey and left-alligned:

[–] rollingflower@lemmy.kde.social 1 points 7 months ago

Ok so its likely bullshit

[–] Tywele@lemmy.dbzer0.com 6 points 7 months ago (1 children)

Is Firefox maybe blocking a popup when you click on "Learn more"?

[–] AdventuringAardvark@lemmy.one 3 points 7 months ago

Good thought; I had the same one. But it isn't... I checked for that.

[–] Fake4000@lemmy.world 3 points 7 months ago (1 children)

Have you tried changing the user agent to chrome to see if it works for you?

[–] AdventuringAardvark@lemmy.one 3 points 7 months ago (1 children)

No, I haven't done that yet. I know FF wasn't officially supported before but I thought MS supports it now?

[–] Fake4000@lemmy.world 4 points 7 months ago (1 children)

I would think May would try their best to shift you to edge instead.

Switch that user agent and see.

[–] AdventuringAardvark@lemmy.one 3 points 7 months ago

I'll try it out. Thanks for the tip.

[–] BigDanishGuy@sh.itjust.works 2 points 7 months ago

Best guess is standard MS buggery.

I had teams running on my phone, but removed it on account trying to improve my mental health. The other day I needed to use teams on the go, and I tried using firefox on android. No dice, browser not supported, why don't you try our client? So I tried desktop mode, found out that I still had chrome installed, then tried opera and at last I even installed edge, and tried all in desktop mode as well.

I get that some functions may not work in rando mobile browsers, but teams noped out of every try. So guess who still isn't accessible on teams.

[–] Anticorp@lemmy.world 1 points 7 months ago* (last edited 7 months ago)

You probably need to enable DRM content, it's a setting in Firefox.