this post was submitted on 05 Jun 2024
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I'll try to be more specific about why I disagree cause I think my original comment did a poor job.
The article is basically someone tweeting an extreme situation at riot games acting like they so nothing about that kind of behavior. That's not true I'd bet my left nut that guy would have been banned if the player had just muted him and reported him. They say oh i cant mute because then i need to communicate as if they have any need to communicate with a player making those kind of threats. It doesn't make sense even with 100% perfect moderation you should would still need to mute the player and report.
Riot then is forced to respond by increasing how much they moderate speech. Introducing a bunch of new moderation and saying trust us guys we understand banter and won't go overboard. But that's exactly what will happen with all these extra tools and people start moderating. the bar for what is considered mutable will keep lowering. As long as this mentality of "never mute anyone and ban anyone who upsets you" continues then moderators will cater to their thinnest skinned players. At some point you need to realize you have to mute players who upset you and not engage with them.
In league of legends you get banned for saying anything remotely offensive it's why no one talks in-game anymore. For a real life example ive been muted for saying "ok sex havers". Here's a reddit thread where many people have experienced the same over the top moderation that I describe.
If you want to kill communication in your game this is the right step to take. Reactionary measures are never a good sign. At someone point people need to mute and move and let valorant moderate their game without every toxic moment treated as common.
League is not toxic in communication anymore it's toxic in players mentality and intent to ruin the game but it will never outgrow the toxic rep it earned thus people will treat every instance of toxicity like a common event.
After writing this all out I think I've convinced myself out of my position but I'll leave the rough draft of what i wrote. Maybe you're right that more moderation is a good thing. I can see chat being over moderated from the increased scrutiny. I can't see a world where competitive multi-player games are a safe space for all types of people. Muting will always be necessary to curate your online experience.