this post was submitted on 06 Jun 2024
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This is the best summary I could come up with:
There are issues with a third-party battery cell that “may pose a fire safety risk,” the company wrote in an email to customers (including The Verge’s David Pierce, who reviewed it when it came out).
Humane says it has “disqualified” that vendor and is moving to find another supplier.
It also specified that the AI Pin itself, the magnetic Battery Booster, and its charging pad are “not affected.” As recompense, the company is offering two free months of its subscription service, which is required for most of its functionality.
The company didn’t say if it will offer a replacement charging case, only that it “will share additional information” after investigating the issue.
The company seemingly hasn’t communicated the battery issue otherwise, either on its website or its X account.
Humane did not immediately respond to a request for comment.
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