521
STEAM starting to issue refunds for players over the 2h playtime limit due to PSN on Helldivers 2
(twitter.com)
this post was submitted on 04 May 2024
521 points (99.2% liked)
Games
16714 readers
1038 users here now
Video game news oriented community. No NanoUFO is not a bot :)
Posts.
- News oriented content (general reviews, previews or retrospectives allowed).
- Broad discussion posts (preferably not only about a specific game).
- No humor/memes etc..
- No affiliate links
- No advertising.
- No clickbait, editorialized, sensational titles. State the game in question in the title. No all caps.
- No self promotion.
- No duplicate posts, newer post will be deleted unless there is more discussion in one of the posts.
- No politics.
Comments.
- No personal attacks.
- Obey instance rules.
- No low effort comments(one or two words, emoji etc..)
- Please use spoiler tags for spoilers.
My goal is just to have a community where people can go and see what new game news is out for the day and comment on it.
Other communities:
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
I got a refund four hours in when I explained that I had spent two of those in a queue waiting to play.
I know they've fixed that now, but the two hours arbitrary limit is a bit... Limiting.
The two hour limit is for automated refunds. Under two hours, you'll get your money back with no questions asked. Above that, it's on a case-by-case basis.
I have 3 hours of playtime on ARK, which was 3 hours of going through settings, loading screens and crashes, and they have refused a refund.
Like the other comment says, the first refusal is automated, you need to resubmit to get it seen by a person
It wasn't the automated process unfortunately