this post was submitted on 10 Jul 2023
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Beehaw Support

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Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our September 2024 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community

This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.

if you can see this, it's up  

founded 2 years ago
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289
PSA: We're back, here's a post-mortem! (beehaw.org)
submitted 1 year ago* (last edited 1 year ago) by Lionir@beehaw.org to c/support@beehaw.org
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Hi Beeple!

Here's a vague version of events :

  • 11PM EST: Lemmy.world got hacked

  • 12:20AM EST: Blahaj.zone got hacked

  • 12:25AM EST: I shut down the server

  • 12:30AM EST: I make announcements to tell people about this

  • 12:45AM EST: I have an idea of what the problem is but there is no fix

  • 2:20AM EST: I go to sleep

  • 8:50AM EST: The server is booted back up, steps are applied to mitigate issues (Rotating JWTs, Clearing DB of the source of vulnerability, deleting custom emoji), UI is updated with the fix, CSP and other security options are applied

  • 11:40AM EST: We start testing things to make sure are working And well, now here we are.

If you have issues logging in or using an app:

  1. Log out if you somehow are still logged in

  2. Clear all cache, site data, etc.

  3. Hard refresh Beehaw using CTRL+F5

  4. Log back in.

If you still have issues, write to us at support@beehaw.org

To be clear : We have not been hacked as far as we know, we were completely unaffected. This was done preemptively.

Oh yeah, in case, you haven't, this is a good opportunity and reminder to follow us on Mastodon as the communication line was still up despite Beehaw being down : https://hachyderm.io/@beehaw

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[–] retronautickz@beehaw.org 3 points 1 year ago (1 children)

I’m gonna say this only once, but that’s an incredibly rude thing to say. I was giving you the benefit of the doubt in my previous reply but it’s obvious now that you’re just treating me like an idiot.

Yeah, because you haven't been rude from the beginning (you were)

People (including me) explained to you how you could have reached the admins and stay in touch so this kind of thing wouldn't take you by surprise. When you had been explained several times this things and you keep insisting you don't have any option because "you couldn't google it", one has to begin to think that you're doing this in bad faith.

[–] Pepper@beehaw.org 1 points 1 year ago (1 children)

I'm not going to apologise for stating that there should have been a page I could have reached via a Google search.

One has to begin to think that you're doing this in bad faith

I said you were rude because you started talking down to and attacking me directly as a person. That's not ok.

[–] retronautickz@beehaw.org 3 points 1 year ago (1 children)

You acted as if there weren't ways of reaching, only because it wasn't the one you wanted to have.

I suggest you to stop relying on google, because in general it doesn't give good result for Lemmy (less for Beehaw in specific), and start to follow/join at least one of the alternative groups/accounts

[–] Gaywallet@beehaw.org 3 points 1 year ago

This has devolved into a back and forth argument, lets kill the conversation here please. I think you've both made your point.