this post was submitted on 11 Jul 2023
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65
Dukaan lays off 90% of support staff after introducing AI chatbot for customer support (www.moneycontrol.com)
submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world
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Dukaan founder and CEO Suumit Shah revealed that 90% of the company’s support staff has been laid off after the introduction of an AI chatbot to answer customer support queries.

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[–] BorgDrone@lemmy.one 12 points 1 year ago (1 children)

This is great news. Working for a helpdesk is hell. The fewer people who have to do it the better.

The problem is not the loss of jobs, we should strive to eliminate as many jobs as possible. The problem is the link between labor and income.

[–] Tatters 4 points 1 year ago (1 children)

“ we should strive to eliminate as many jobs as possible.”

Which will make assimilation into the Collective all the easier. We know your kind.

[–] BorgDrone@lemmy.one 2 points 1 year ago

Sure, resistance is futile after all.