this post was submitted on 14 Mar 2024
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Honestly, I think some of it is a bit over the top. At the end of the day, they're a company producing a product and not the chosen savior. But as far as giant companies go, they're almost everything you could want.
Lots of pro-consumer policies. From making returns a thing, to never taking away access like some stores, to big sales. If the idea of buying a digital game in 2004 and still having access to it in 2024 doesn't sound revolutionary to you, it's because you haven't paid attention to how other companies run their stores.
Open source contributions. Gaming on Linux is getting a huge shot in the arm from Valve, Steam, and the Steam Deck, both through direct contributions and indirectly through showing it's viability.
Employees, by all accounts, are well taken care of and enjoy their jobs.
They aren't perfect, but the bar for a company, especially in the gaming industry, being ethical is so low that the way Valve operates makes them basically saints by comparison.