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Roku TV bricked until agreeing to new terms of service (programming.dev)

submitted 9 months ago* (last edited 9 months ago) by DaleGribble88@programming.dev to c/technology@lemmy.world

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See title - very frustrating. There is no way to continue to use the TV without agreeing to the terms. I couldn't use different inputs, or even go to settings from the home screen and disconnect from the internet to disable their services. If I don't agree to their terms, then I don't get access to their new products. That sucks, but fine - I don't use their services except for the TV itself, and honestly, I'd rather by a dumb TV with a streaming box anyway, but I can't find those anymore.

Anyway, the new terms are about waiving your right to a class action lawsuit. It's weird to me because I'd never considered filing a class action lawsuit against Roku until this. They shouldn't be able to hold my physical device hostage until I agree to new terms that I didn't agree at the time of purchase or initial setup.

I wish Roku TVs weren't cheap walmart brand sh*t. Someone with some actual money might sue them and sort this out...

EDIT: Shout out to @testfactor@lemmy.world for recommending the brand "Sceptre" when buying my next (dumb) TV.

EDIT2: Shout out to @0110010001100010@lemmy.world for recommending LG smart TVs as a dumb-TV stand in. They apparently do require an agreement at startup, which is certainly NOT ideal, but the setup can be completed without an internet connection and it remembers input selection on powerup. So, once you have it setup, you're good to rock and roll.

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[–] Quadhammer@lemmy.world 15 points 9 months ago

Ive got a TOS for them:

SECTION I

a. This contract expressly and to the fullest extent of the law binds that I did not read, nor am I bound to the terms and agreement laid out in any agreement that I agreed to. Any financial gains are automatically won by me in arbitration and any losses acrued are paid for by the Company to me with interest. Here is a vague copy/paste of about 9 more incoherent paragraphs full of "legal jargon" that never really state any clear purpose or definition of services rendered.

....

SECTION IX.

a. BY READING OR NOT READING THIS NOTICE COMPANY ASSUMES AND ACCEPTS ANY AND ALL FINANCIAL LIABILITY THEREIN. COMPANY AGREES TO PAY ME $75,000 FOR EDITING THIS CONTRACT (STANDARD GOING RATE PER DAY) PER DAY EFFECTIVE FOR 3 DAYS MAXIMUM TOTALING $225,000 PLUS TAXES AND INTEREST PAID.

b. COMPANY HAS UP TO 5 DAYS TO RESPOND TO AND DISPUTE THIS CONTRACT(They can't. It is legally and eternally binding). THANKS FOR THE MONEY NERDS