this post was submitted on 16 Feb 2024
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Air Canada must honor refund policy invented by airline’s chatbot (arstechnica.com)
submitted 9 months ago by stopthatgirl7@kbin.social to c/technology@lemmy.world
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Air Canada appears to have quietly killed its costly chatbot support.

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[–] dual_sport_dork@lemmy.world 42 points 9 months ago* (last edited 9 months ago)

Dual_Sport_Dork's Ironclad Law Of AI Productivity: The amount of effort you must expend on ensuring that the unsupervised chatbot is always producing accurate results is precisely the same amount of effort you would expend doing the same work yourself.