this post was submitted on 05 Jul 2023
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Rail firms have announced plans for the mass closure of England’s ticket offices to “modernise” the railway, ramping up the battle with unions and infuriating disability and passenger groups.

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[–] ramanga 5 points 1 year ago* (last edited 1 year ago) (1 children)

I'm fine with this. As long as there's staff by the machines to provide advice and assistance. Although if its going to rain, there should be a roof over their heads. Plus in case a customer gets violent, it would make sense to put up some kind of glass screen too. And maybe a queue system so people don't bombard them.

[–] Mex 3 points 1 year ago

The great thing about ticket offices is if you need someone you know exactly where to find them.