this post was submitted on 30 Jun 2023
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Is it just me, or has Royal Mail gone downhill badly? (lemmy.world)
submitted 1 year ago by Transcendant@lemmy.world to c/ukcasual@lemmy.world
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Obv I don't want to get too deep into privatisation weeds as we don't want to get into the dreaded (whispers) politics in this comm. But I'm interested to know if other people are noticing the postal service deteriorating.

Mail for other houses (my door number is clearly marked)... delivery timelines missed... then the icing on the cake, had a delivery that was supposed to come up to Newcastle delivered while I'm not at home, they left it in a 'safe place' despite one not being designated.

Want to hear what the 'safe place' was? Out on the street, jammed behind a random neighbours wheelie bin! So yeah that's £110 of new clothes gone to some lucky local who swiped it. Boooo, Royal Mail, booooo!

To counteract the whinge, I just made a banging pizza almost from scratch. Success!

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[–] S4qFBxkFFg@lemmy.wtf 2 points 1 year ago* (last edited 1 year ago) (1 children)

Generally, deliveries are OK (I think this just depends on the quality of the local workers) but there seem to be more problems further up the chain in the offices or depots. For example, I sent off the form to replace old stamps with the QR coded versions several months ago, and never heard anything back, so that's a fiver down the drain. My small act of protest will be to refuse to buy any postage from now on, and try to use alternatives if I absolutely need to send anything physical.

edit: I actually contacted RM about it: they said the stamps were sent out, and agreed to send another lot, so that worked out OK.

[–] Transcendant@lemmy.world 1 points 1 year ago

That's nuts. I wonder how many people sent in a form for a small amount of stamps, didn't receive anything, and just said "meh it's only a few quid"? The way it's being managed at the moment I would not be surprised at all to find out they're deliberately ignoring smaller requests in the hope that people don't chase them up.