Note: Piracy is not an answer. I understand why, and do agree to a certain extent... But sometimes, the happiness gained by playing something from a legitimate source is far greater 🥹... coming from someone who could never ever afford to purchase games, nor could my parents... Hence I've always played bootleg, or pirated games.

TL;DR

What's wrong?

Their launcher has a terrible UI AND UX.
They make exclusive deals with studios to prevent other platforms from getting games. (Someone mentioned that Steam did the same thing in their infancy. Also, I have another question; why is it ok for Sony and Microsoft to make exclusive games for their consoles but not ok for these PC platforms to do so?)
They have been invested in by a Chinese company, Tencent. (Someone mentioned that it isn't that big of a deal, but idk.)
They are actively anti-linux for some reason.

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[–] MudMan@kbin.social -2 points 11 months ago

Blending the storefront with a DRM solution? No, that was them.

That's their entire call to fame. They first turned their auto-patcher into a DRM service, then they enforced authorization of physical copies through it and eventually it became the storefront bundled with the other two pieces. If somebody did it before them I hadn't heard of it, but I'll happily take proof that I was wrong.

None of the pieces were new, SecuROM and others had been around for years, a few publishers had download and patch managers and I don't remember who did physical auth first, but somebody must have. But bundling the three? That was Steam.