this post was submitted on 17 Dec 2023
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[–] DragonAce@lemmy.world 79 points 11 months ago* (last edited 11 months ago) (1 children)

Amazon seems to be following in the footsteps of TigerDirect and NewEgg. Both were amazing sites in the beginning, great deals, great customer service, etc... Then they started allowing fake knockoff brands, direct to consumer products from china, scammers, resellers, fake reviews, terrible refund policies, etc... and it slowly brought down the overall quality of the site and overwhelmed their support staff and eventually fucked over their reputation. The difference with Amazon is they aren't limited to just tech, the fact that they now carry pretty much everything under the sun basically protects them from this same fate, sadly.

[–] mrnotoriousman@kbin.social 16 points 11 months ago (4 children)

What are good alternatives to those sites these days?

[–] johnlobo@lemmy.world 15 points 11 months ago (5 children)
[–] lightnsfw@reddthat.com 7 points 11 months ago

Even local stores are allowing 3rd party sellers now. A lot of them make it really difficult to figure out what they have in store or not when you look at their website. I hate the way online shopping has gone.

[–] fluxion@lemmy.world 6 points 11 months ago

Ah yes, I'll just drop by my local Fry's...

[–] Sarmyth@lemmy.world 5 points 11 months ago

It's all made overseas anyway. Might as well pay less and have it dropped at my doorstep. There is very little non-food that I get from a "local store" for less or at better quality.

Returning stuff at stores with understaffed front ends is more annoying than dropping off returns at wholefoods as well.

I'll go back to Brick and Mortar when they go back to being the customer service models they're supposed to be.

[–] Kbobabob@lemmy.world 3 points 11 months ago

You have a local store that ships to your house in two days? Actually, you're probably going to need several of these to cover all of the different products.

[–] Blackmist 2 points 11 months ago

*cries in shit small town*

[–] lemming741@lemmy.world 9 points 11 months ago

I quit Amazon in 2019, turned back to eBay. Some stuff is still drop shipped from Amazon 🥲

[–] littlebluespark@lemmy.world 2 points 11 months ago