this post was submitted on 09 Dec 2023
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I’m not blind but I browse with images disabled. This means I can no longer login to Protonmail because they push CAPTCHAs. I know some CAPTCHAs have an audio option but I just get a blank box from Protonmail’s CAPTCHA. So I was wondering how blind people deal with that, or if they are simply excluded from using #Protonmail.

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[–] soloActivist@links.hackliberty.org 2 points 11 months ago* (last edited 11 months ago) (1 children)

Specifically in the case of Protonmail? That was part of my question. I saw no audio CAPTCHA option.

[–] herrwoland@lemmy.world 0 points 11 months ago (1 children)

Then we should raise it to the developers, this is unaccessible that they don't have audio captchas

[–] soloActivist@links.hackliberty.org 2 points 11 months ago* (last edited 11 months ago)

Yes, but to be clear my test may or may not be valid in terms of what a blind person would experience. Unlike a blind person I do not use a screen reader. I merely disabled images and saw no visual indicator of an audio option. I would expect blind people to disable images as well because they would only slow them down for no benefit. But someone else said that they bypassed the CAPTCHA completely due to having a screen reader.